Contact & Support
We typically respond within 24 hours
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General Support
Account issues, technical problems, or general questions
support@spicycam.ai
Billing & Refunds
Subscription management, payment issues, or refund requests
support@spicycam.ai
Content Moderation
Report policy violations or content concerns
support@spicycam.ai
Privacy & Data Requests
Data access, deletion, or privacy-related inquiries
support@spicycam.ai
Legal
Legal inquiries, law enforcement, or regulatory matters
support@spicycam.ai
Before You Contact Us
For faster resolution, please include:
- Your account email address
- A clear description of your issue
- Screenshots or error messages if applicable
- For billing issues: the date and amount of the charge in question
Response Times
- General support — within 24 hours
- Billing & refunds — within 24 hours (refunds processed in 3 business days)
- Content reports — within 24 hours
- Privacy / data requests — within 30 days (as required by GDPR)
Company Information
Wayfinity Ltd
Registration Number: HE 477899
Registered in Cyprus
support@spicycam.ai